FAQ

📦 Orders

1. Can I change my shipping address or edit my order after it's placed?

Yes—just contact us as soon as possible via email at info@bucketgolfgame.com or through our website chat.

If it has already shipped, we’ll work with you on the best next steps, including placing a follow-up order if needed.

2. When will my order ship?

Most orders ship within 1–2 business days, sometimes in multiple shipments.
After receiving your tracking number, please allow up to 48 hours for tracking activity to begin, as carriers may take time to scan packages into their system.

Expedited orders before 2pm will typically ship out the same day.

3. How long will it take for my order to arrive?

Standard Shipping: Ships in 1–2 business days and usually arrives in 3–5 business days (total time: ~5–7 business days).
Expedited Shipping (available in select locations at checkout):
Orders placed before 2 PM local time will ship same day, and arrive within 1–2 business days, depending on the option you choose.

4. Where is my order? How do I get my tracking number?

Once your order ships, we’ll send a tracking email to the address used at checkout.
Can’t find it? Be sure to check your spam or junk folder.
Still nothing? Contact us at info@bucketgolfgame.com, and we’ll help right away.

5. My order says “Delivered” but I can’t find it—what should I do?

This can happen! Try these first:

Check with other household members
Look around side/back doors or porch areas
Ask a neighbor (it may have been delivered next door)

If the package still can’t be found after checking those spots, email us at info@bucketgolfgame.com. We’ll help track it down or make it right.

🏌️♂️ Product Questions

1. Do BucketGolf sets come with clubs?

We offer two types of sets:

BucketGolf Bundle with Clubs – Includes clubs (shown in product photos)
Standard BucketGolf Set – Does not include clubs (you can add on bucketgolf clubs on the side or use your own)

2. What sizes are the BucketGolf clubs?

We offer three club sizes:

Kids (Ages 3–8): 26 inches
Junior (Ages 8–13): 31 inches
Adult (Ages 13+): 36 inches

3. Can I use my own golf clubs to play?

Yes! You can use your own golf clubs, especially high irons (6–pitching wedge).
However, we recommend using BucketGolf Clubs because they’re:

Oversized to match the ball
Lightweight and safer for all ages
Designed to take smaller divots (ideal for grass, parks, and public spaces)

4. Do you sell BucketGolf in retail stores or just online?

Yes—we sell in both!
BucketGolf is available at select retail stores across the country.
To find one near you, visit our Store Locator or email us at info@bucketgolfgame.com.

5. Can I order a custom BucketGolf set for an event or brand?

Yes—we offer fully custom BucketGolf sets and the Minimum order starts at 25 sets.
To get started, visit our Custom Orders page or email info@bucketgolfgame.com.

6. Do the buckets blow away in the wind?

Only in very strong winds! Each bucket is anchored into the ground using the flagstick.
In stronger winds, we recommend placing a small weight (like a rock or shoe) in the bottom of the bucket for added stability.